FAQs

Popular Question

How long does shipping take

Orders are typically processed within 1–3 business days. Once shipped, delivery to the United States usually takes 6–15 business days. Please note that shipping times may vary slightly during peak seasons, promotions, or due to carrier delays.

 

Do you offer freeshipping

Yes. During selected storewide promotional events, all orders are eligible for discounted pricing and free shipping. Full details will be shown at checkout.

Why shop with BACOL

At BACOL, we focus on thoughtfully selected comfort and ergonomic essentials designed for everyday use. We are committed to clear policies, responsive support, and a reliable shopping experience from checkout to delivery.

Order & Shipping 

What payment methods do you accept

Currently, we accept payments via PayPal, a secure and trusted payment provider. Additional payment options will be introduced as we continue improving our checkout experience.

How can I cancel or make changes to a placed order

If you need to update or cancel your order, please contact us as soon as possible at hello@bacol.com

Our fulfillment team works quickly to process orders so they can be shipped out on time. Because of this, the window for changes or cancellations is limited, but we’ll do our best to assist you.